January fifteen, 2016 at 7:20 am I'm endeavoring to understand how this isn't Wrong promoting and may be investigated. I used to be a metro pcs shopper For some time but I’m into the newest technological innovation. I preferred the telephone i needed to use and metro would not sell phones like samsung galaxy Notice four. I preferred the samsung Take note 4 I purchased unlocked from T-cell no deal after taxes and charges was $710.00 Soon after currently being with T- cellular for eleven months and Bored with shelling out $30 for any hotspot by itself in my system I had been enthusiastic about returning to metro so I contacted them on quite a few instances by phone and in retailer to make certain if I swap that my telephone can be suitable Which I might hve a hotspot function was important for my company. I used to be confident each time in excess of the cell phone and in shop Indeed every thing would get the job done and the mobile phone was procured from their sister community T-mobile.
00 deductible per mobile phone. Which was in March 2016. One of my phone acquired dropped and shattered on Monday April twenty five, 2016. I termed to situation a declare to the 29th of April and was told that the deductible was now fifty.. for each cellular phone. I didn't get any notification from the deductible likely up, which is against the law for customers to not be notified. I asked to talk to a supervisor and soon after 45 min of ready on keep proceeded to explain all of the problems I were dealing with, he bought incredibly defensive, talked more than almost everything I used to be indicating then hung up on me. BRAVO metro you've got the worst customer care and cellphone provider in the world. On Monday I am submitting a complaint with the Berrer small business Bureau. I'll even pice the store so no-one else receives taken advantage of. I'm extremely talked about with my total experience with Metro pcs
I call and so they gave my a ticket selection then explained to me to connect with back again in 5 times. Right now was working day six and so they claimed their techs. Didn’t depart a Be aware for the trouble and that I’ll must take the mobile phone to The shop. takes place being thirty miles absent in Every direction. I have no use to consider that generate .ust for a cellular phone with this kind of sucky assistance.I’m likely again to landline and sticking with something which has worked for centuries . Metro pcs has to develop and.verizon has to reduced their costs. In any case why does The full earth need to have to trace my locale continuously anyhow. Cellular phones will get in the way in which a
I needed to head over to ATNT and expend a number of hundred dollars on exactly the same cell phone given that the one which I remaining around the counter at your Store? I'd just gotten the cell phone that the one who is effective for you personally refused to aid me and questioned me if he should really give me his telephone to ensure that his household could get worried?
He suggests he “unintentionally†activated The brand new cellphone we couldn’t get and when we could pay fifty percent for it then spend The remainder later on since there was no technique to deactivate it that shortly. So my spouse experienced no cellular phone due to the fact this idiot was seeking to get over on us and generate a sale by pressure. We reported no and he just experienced to manage his “errorâ€. So my spouse was with no cellular phone until eventually Monday when he referred to as headquarters and so they deactivated the new telephone and got his aged just one again on. We will never go back to this retailer once more!!!
00 credit rating wow that really aided. I acquired on eleven/2/2014, and it is now eleven/13/2014 And that i am purchasing assistance I cant even use. So that they requested me a fresh telephone which why couldn’t they give me A different one from The shop it seems yall may take our money authentic speedy and market us everything under the roof of the outlets but when something I wrong yall cant appear to be to locate the best solution to your shoppers who shell out good money with yall. No response from customer support who gave me the reference variety, I did get a textual content from them stating the specific situation continues to be fixed. Like hell it's been solved I want some solutions Right now, my time is as significant as yours. Allows see if you can cope with customer care due to the fact term of mouth goes a good distance and trust me when I say it goes together way, Have confidence in ME!!!!!!!!!!!!!!!!!!!
April 16, 2014 at eight:forty two pm Metro is just too stupid as well response this grievance so it truly is concept for other not happy shoppers to determine. I am writing because their customer care is designed while in the image of the company president, that may be why the CS workforce are so stupid and ineffectual. The supervisors refuse to answer the phone calls. They set me on hold for long intervals then dangle-up with out answering the cellphone. special info Another person that may be far too stupid or too frightened to answer the phone should not be a supervisor. I named again six situations and will continue to not get a supervisor on the line. A supervisor is required as the morons that answer the telephones haven't been capable to take care of the challenge in 4 months. So I'm filing suit is modest promises courtroom for $5000.00 for fraud, breach of contract, breach of guarantee of merchantability, and interference with contractual relations, unlawful company tactics, and so forth. If Absolutely everyone producing a criticism would file a $5000 modest promises motion it's possible they would improve and pay attention to our issues and act to accurate the problems that protect against services and interfere with creating payments, info decline and lack of use of the services due to fraud.
November 10, 2017 at 12:fifty five pm This criticism is precisely about Personnel “Jancilla†at MetroPCS Company Retailer at 1861 Lexington Ave, Big apple, NY 10029. I intended to Port In a very quantity from AT&T to MetroPCS and was assigned to work with Jancilla to the transaction. Her Mindset was lackluster at most effective and found as not seeking my company or do any function whatsoever. I presented the port in facts. She blankly stared at her observe and entered the information then requested “what strategy?â€. I replied to which she said “how u shell out?â€. I supplied my charge card. twenty minutes later on she said the port in was unsuccessful and explained “really need to do a refundâ€.
The receipt claims Gabriella, but who is familiar with if that may be correct. She stated †No returns..All gross sales ultimate†. I instructed her i did want extras. I was just upgrading mobile phone because Metro informed me to. Certainly, i signed a yellow agreement, but she added AFTER i signed it that “all profits are finalâ€.. I wound up spending $131 for an update that ought to have been Free of charge…..I requested her with the name and quantity of the Proprietor of the store….she claimed she doesn’t know who it is actually………This can be lousy business.!!!!!
This was someone from metro simply because they are the only real ones with access to my account. There is absolutely no responses when you connect with even in individual. I will make a police report and find out if I'm able to Test with an attorney to sue this firm for identification theft.
I had been informed that the data couldn't be emailed to me, that there was an app about the cell phone for this sort of function (which essential that I am inside the US for it to work), that just the OEM could provide me with these details, plus the checklist goes on.
May possibly five, 2014 at eleven:12 am I bought a smartphone by way of Metro PCS for my 32 yr old disabled son in February 2014. He paid out his Invoice about the fifteenth of each and every month, 5 times forward of his due date. On April 15, he paid his Monthly bill in income with the local Metro PCS retailer. I requested him if he bought a receipt. He mentioned yes. On April 21, his services was disconnected on account of non-payment. I went to The shop in which he paid his bill on April 25 (my day off). The store representative remembered him soon after I showed her his photo. She informed me he experienced given them the incorrect range along with the payment had been credited to another male’s account. My son has given that quantity to all his friends and family and experienced not supplied any of these the wrong number. It's my belief the agent typed 1 wrong amount because the Monthly bill he paid out, was one particular variety distinct from his. At first, I used to be explained to that he would have to pay out all over again and he would acquire no credit score for this error.
December one, 2013 at three:15 am I want to know if there is a risk to obtain the MetroPcs provider of excellency to a overseas country like Colombia. Colombia should recover top quality of engineering and I really think that MetroPcs might be the 1 to choose around the whole sector. The cost of these services are outrageous and that isn't all, the providers the companies are getting top bucks for are really very poor.
Oct 4, 2018 at 10:49 am Oh these approved dealers are merely so great don’t you recognize I indicate come on they get absolutely nothing but complaints and you realize Many of these CEOs browse these issues However they’re not really caring mainly because they’re created their Millions these damn Silly these damn stupid approved sellers are the ones that are going to fork out Ultimately given that they’re not likely to possess a work when it goes from organization MetroPCS receives the things they ought to have they retain the services of ignorant individuals that don’t care about the general public don’t treatment about MetroPCS They only treatment about obtaining paid to ensure’s all ideal Ultimately they’ll pay out their desire they listen to their buyers but I see they were being now don’t treatment he acquired on Facebook and stated he did but he’s lying you don’t get the offers when you’re a lengthy-time period consumer you will get the offers in case you’re a completely new consumer How can that make sense perfectly for that dealers I suppose it can make plenty of feeling even so the CEOs are ignorant I don’t even Believe they even went to high school many of them think about the way they’re permitting their small business be run by any person that just says they want to operate a company how retarded is that well darling I’m happy you bought your mobile phone supported and you bought your these idiots close to Covington Kentucky they've no strategy of anything at all plus the CEOs don’t treatment fantastic luck and God bless you and guess what I’m I’m a white woman to